COMPREHENSIVE IT SUPPORT
We’ll manage every aspect of your IT support needs, so you don’t have to give it a second thought. Whether resolving a simple computer issue, deploying a new workstation, or monitoring your systems for hidden problems, we’re here for you. And this isn’t just during the day—we have a full team of analysts who work while you sleep to ensure that your technology is reliable and secure.
Our team of professional, and caring individuals are directly invested in your success. Because our managed IT services model offers unlimited support for a flat rate, our goals are aligned with yours as we focus on proactive IT services and preventative care. Your business success is our success and we pride ourselves in being your total IT experts. Portacom is always here to help.
We support businesses across Western Australia and our ISO Quality Assurance certification attests to our quality focus.
WE DO MANAGED IT SERVICES RIGHT
INSTANT IT SUPPORT
Make disruptive computer problems a thing of the past, allowing you to stay productive in a fast-paced working environment. Call us with an issue and get help, right when you need it.
ON-SITE ASSISTANCE
Take advantage of our rapid-response on-site support team whenever you need to work with someone in person. Get all the benefits of an in-house managed IT department without all the downsides.
24/7 PROACTIVE MONITORING
Rest easy knowing your systems are being monitored around the clock, root causes are being identified and addressed, and hidden issues are resolved before they turn into major problems.
BUSINESS INTELLIGENCE
Get best-in-class care thanks to our world class Intelligence RMM, which provide our service team with real-time information about your needs and our performance.
FLAT-RATE BILLING MODEL
Know exactly how much you’re paying for IT services each month with our flat-rate subscription based model. Get unlimited IT support rather than paying someone every time you have a problem.
FRIENDLY SERVICE
Enjoy IT support from our personable, friendly, and articulate professionals who care about brightening your day while they work on your computer systems. Never get stuck with an unpleasant IT guy again!
IN HOUSE SERVICE CENTRE
Our Authorised Service centre provides rapid repair for most IT equipment, from Tablet and Notebook to Desktop and Server. Being in-house eliminates 3rd party costs and costly time delays.